Ginger Chennai OMR

This is my second stay in this hotel and hence second review. I stayed here recently with my spouse for three nights between 25th and 28th Jan-2025. As already mentioned by me in my previous review the hotel was located in the main central area in Navalur. The hotel was neat and clean. The room was very neat and comfortable. The toilet was clean and comfortable. The supply of toiletries, tea/coffee ingredients in the room were adequate. The fridge, kettle facilities in the room adds to the comforts. The AC effect in the room was good. The room service and housekeeping staff were helpful. The roadside view from our room was very good. The restaurant on the ground floor was neat and comfortable. The foods served were very good. The services rendered by the restaurant staff were very good this time. In particular, the personal attention rendered by Mr.karthik Naik was excellent. All the three days he was taking care of us with great care. Our special thanks to him. This time I found the reception staff were very cooperative. This time I did not experience any discrimination like last time. Overall, the stay was very comfortable and safe. I will definitely recommend this hotel for safe family stays. Great improvement. Worth for money.

The bed was comfy, lots of water, tea and coffee provided. Great, big TV to cast to. The breakfast was a bargain and delicious, could have sat there all day :) Dibya helped us, Hemamalini too. Karthick, the manager made sure we understood everything. Sundar, the head chef even checked on us. Debatri, the receptionist helped us sooooo much with transport. The people are fabulous :) A great experience. :)

I liked the smiling and courteous staff. Spl call out to Mr Karthik - he goes the extra mile to ensure your stay is comfortable. Feedback Implementation - noticed my concern about flies n insects in the restaurant was addressed. No flies n insects noticed the second time...thats Super...thank you. The breakfast spread is pretty decent considering the tariff. Early check is accomodated most of the time and no fuzz about it, of course there is a nominal charge.

This is our first experience with any Ginger properties. So overall very good experience. Especially staffs are very friendly and cordial, except the reception where we found that the management wanted to train the college students so the guest need to have patience to handle with them. That's the only remark I need to highlight here. We were there for a wedding party.

The property is located at Navalur, Although it’s located at outskirts, cabs and auto are easily available 24/7. The hotel has very helpful staff who excels in hospitality. We as a family stayed for 4 nights and 3 days, not even a single incident made us to feel uncomfortable. Big shoutout to the restaurant team starts from manager to the waiter, few names to mention Sunil,Hema,Anbu chef, Sasi , Karthik. The entire team surprised us with a cake at the time of checkout. we are thankful to the entire Ginger OMR team for making our stay comfortable and memorable.